Cheshire-based Darter Specialties, Inc., a provider of branding, marketing and advertising services for companies, including franchises, has announced that Neighborly has given its Vendor of the Year award to the company. The award was presented to owners Guy and Alice Darter during Neighborly’s annual Franchisee Conference in San Antonio, Texas.
Neighborly is the parent company of a network of 22 home services franchise brands, including Aire Serv, Glass Doctor, Molly Maid, Mr. Appliance, Mr. Handyman and Window Genie, with nearly 3,700 franchise owners across nine countries. This year’s award follows Darter Specialties earning a Molly Maid Vendor of the Year award in 2016 from Neighborly — the Waco, Texas-based franchisor formerly known as The Dwyer Group.
“We are pleased to receive recognition from Neighborly for our customer service,” said Guy Darter. “Customer service is our top priority, and that starts with a phone call. You’ll speak with a live person that is knowledgeable and experienced — not a robot or answering service — and we’ll follow through until you are happy,.”
Darter added that the company is a member of VetFran, offering any veteran and their spouse a 10 percent discount on all orders.
Celebrating more than 25 years in business, Darter Specialties offers branding, marketing, advertising and other support services for franchise companies and other businesses. Services include company websites, branded apparel, embroidery, screen- printing, promotional gifts, custom signs and banners, drop shipping and fulfillment services. The company offers a one-stop opportunity to select, decorate, and fulfill company-clothing needs with Darter’s in-house embroidery, screen-printing, thermal printing and other embellishment capabilities.